Return/Exchange/Cancellation Policy
It's uncommon, but occasionally customers want to return or exchange their straps. They also sometimes make a mistake and need to cancel an order.
Customers can return or exchange unworn/like new merchandise within 30 days of purchase. The refund will be given via the same method as the original payment.
Orders can also be cancelled if they have not been fulfilled yet.
To initiate a refund/exchange:
-Visit this link and enter your order number and email. You can choose to return your items, or exchange (i.e. if the wrong size or color was ordered).
-You'll receive a link to download a pre-paid shipping label with a tracking number. Please check your spam folder if you don't see it in your inbox.
-Simply print out that label, stick the label on, and drop it in the mail.
-You can reuse the packaging the straps arrived in, or use your own.
-You'll receive a full refund as soon as the strap makes it to us.
To cancel an existing order:
If you have NOT yet received a shipping notification, your order can be canceled by clicking the link in your confirmation email or by accessing your account at this link.
If your order has already shipped, you can request a refund after it has been delivered by using the method above.
To modify an existing order:
Please cancel your order and place a new one.
Let customers speak for us
from 801 reviewsReally enjoy these straps on my Q Time 3 Time Zone
Lightweight, comfortable with great material quality.
Great strap this company never lets me down
Great band. Just as ordered. Same quality as oem watch brands. Will definitely purchase more
Fits good and looks good..
Excellent strap
The black camo matches my Moon Swatch mission to the moon perfectly. Nice looking strap.
I purchased the orange retro style watch strap to be added to some color to my watch. It is great quality and color. Highly recommend.
This is a great looking strap that has a really nice fit and finish to the clasp👍🏾
I love my strap.
I love my strap.
Best storage for watch travel
These straps are well-finished, made from rubber of a nice consistency....soft enough to be comfortable and pliable, but they seem like they will last. A nice balance in terms of thickness; these are thick enough to complement a beefy g-shock but not so thick as to become awkward on the wrist.
the color selections available when I ordered these was great; hopefully Strap Habit can sustain that level of variety. For this proce, I would definitely recommend.
Speedtimer is infinitely more comfortable now. The quick release is so useful and really makes the watch.
Thank Wiley for referring me your way! Will be here for more of my watches needs.
I recently ordered two Rubber straps from Strap habit (1) white and (1) orange for my newly acquired Squale 1521. I couldn't be happier with straps and the company, I will always consider looking at strap habit when I am in the market for new watch straps.