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All orders ship with tracking within one business day.
Orders under $65 ship via USPS Ground Advantage for $5.99
Orders $65 and over ship FREE via USPS Ground Advantage.
Expedited shipping options are also available.
International shipping options and costs will be shown at checkout.
Orders $75 and over ship FREE for most countries
Occasionally, USPS skips a scan, and there won't be an update for a few days, or they make a mistake. Something strange will appear in the tracking information. Rest assured that StrapHabit will take care of it, but please be patient if there is a slight delay. We only have access to the same tracking information that you do.
If your order has still not arrived after 6 weeks or more, please get in touch with sales@straphabit.com, and we will help resolve it for you.
International orders can be subject to import duty and tax by the destination country if not paid at the time of checkout. The buyer is responsible for all duties and taxes. If you are unsure of the import taxes in your country, we recommend you contact your import authority.
If you received an APC tracking number:
Your order has already been fulfilled, but it is being shipped to a distribution center before it proceeds to your country. You won't see any tracking updates until it reaches the distribution center in a few business days. This is normal.
If you received a USPS tracking number:
We have occasionally been experiencing long delays for international shipments. Most shipments arrive within 1-2 weeks, but some can take up to 6 weeks.
You may also experience a long delay before you receive a tracking update while it passes through customs in your country. Occasionally, these delays can take multiple weeks. Please don't worry if this happens, but please allow extra time when ordering.